Customer Reviews & Stories for The Organic Mechanic in Asheville, NC

★★★★★ 5/515 Sep 2026

Totally satisfied and enamored with these folks. First class operation from start to finish! Honesty, integrity, and competency, are their mantra. Thank you! I have found my auto repair shop/experts….

Google User

★★★★★ 5/507 Sep 2026

Fair and honest with great work!!!

Google User

★★★★★ 5/531 Aug 2026

Great service! They were able to fix my Fiat even though parts were hard to find since my car was discontinued in the North American market. Full confidence in this shop and to me worth every penny!

Google User

★★★★★ 5/531 Aug 2026

The Organic Mechanic diagnosed the problems with my van and was able to replace the parts needed and provide us with other necessary services as well as analysi and care for of tire wear. And they got us in quickly!!!

Google User

★★★★★ 5/517 Aug 2026

Great place to bring your vehicle. Their communication is stellar, techs competent and pricing competitive.

Google User

★★★★★ 5/517 Aug 2026

Great price for a specialty hybrid service (heat exchanger). Love their inspection report with pictures and transparent recommendations.

Google User

★★★★★ 5/510 Aug 2026

Professional and helpful service by first-rate mechanics. My GX470 has found its new home in AVL!

Google User

★★★★★ 5/510 Aug 2026

Matt, Joe and Surgeon LaRiche were Amazing! Having a vehicle at Organic Mechanic a state away long distance not having met or used them before was a second to none experience. Their diagnosis, exactness, explanations and cost were spot on! I will even make the effort to return to them for future hybrid needs. They are that good!

Google User

★★★★★ 5/503 Aug 2026

Always well taken care of and great communication during the repair process!

Google User

★★★★★ 5/523 May 2026

I’ve been a customer for over four years and won’t be going anywhere else. The inspections are in-depth with photos and levels of concern. They value local customers and have honored warranties on the ongoing work to my vehicle. The work is high quality and the prices reflect the long term savings you get by investing in this level of care. They offer various amenities and the office is super easy to work with. I encourage everyone to try the shop!

Google User

★★★★★ 5/521 May 2026

Thanks so much or get it mechanic did an excellent job and were able to fit me in almost immediately. They let me a car to go home and they couldn't have been nicer and better communicators the pleasure to work with them.

Google User

★★★★★ 5/521 May 2026

On a multistate trip when I had suspension issues. Matt and his team were able to work me in and I was able to get back on the road. Can’t thank them enough. They did an excellent job on my car.

Google User

★★★★★ 5/521 May 2026

Attentive, knowledgeable and went above and beyond

Google User

★★★★★ 5/514 May 2026

Experienced mechanics that will aptly diagnose your vehicle, clearly provide your billing and execute the service quickly and efficiently. They were knowledgeable and friendly. They have loaner vehicles available.

Google User

★★★★★ 5/507 May 2026

Good communication and honest service.

Google User

★★★★★ 5/507 May 2026

I have been aware of the Organic Mechanic repair facility for a number of years and this was my first experience with them today. I took the vehicle in for a few minor issues I wanted a second opinion on. I had trained and worked as an auto mechanic years ago, and since this is my daily driver, I wanted to be sure I hadn’t missed anything. So they did a very thorough inspection of the vehicle which took around an hour and a half. It also included photos of the underside of my Element’s components, which without a lift, can easily be missed. So they confirmed a few issues and pointed out a couple I had missed. And now I can plan to go through my 23 year old Element with a fine tooth comb fixing issues a BEFORE they break! Matt was courteous as was Joe behind the desk and what really stood out to me was just how “”Chill” this place is. VERY clean waiting room AND bathroom- wheelchair ready too. The service charge was reasonable and complete. Several local coffee shops and cafes within walking distance too. *If every vehicle in NC were this well inspected, there might be fewer accidents.

Google User

★★★★★ 5/507 May 2026

Gray, accommodating for my schedule and oil change was completed by the expected time. Thankfully, no surprise problems were detected.

Google User

★★★★★ 5/523 Apr 2026

Excellent - highly recommended

Google User

★★★★★ 5/523 Apr 2026

Phenomenal staff, high level of communication and transparency. First time taking my vehicle here for repairs and they’ve just became my forever mechanic.

Google User

★★★★★ 5/5

The Organic Mechanic has earned my business for life. Jack, the manager went above and beyond to make sure our family car was repaired correctly. They stand behind their work and are transparent about the exact cost to expect. This is truly a place that treats you like family.

Google User Review

★★★★★ 5/5

We broke down in Asheville. Some locals recommended this garage. They treated us kindly, did the repairs for a fair price, well, and I would recommend them to anyone needing honest, competent mechanics.

Google User Review

★★★★★ 5/5

Excellent experience! We are very pleased with the service received and will be back for future maintenance.

Google User Review

★★★★★ 5/5

Always a pleasant experience here. Great work, timely and honest!

Google User Review

★★★★★ 5/5

Excellent service!!! They replaced my engine in an Audi A4, had it back to me in a week and it works like a new car again. Great place to do business!!

Google User Review

★★★★★ 5/5

Always quality work at fair prices. Friendly and competent staff. Thorough diagnoses of all elements of the vehicle. None better!!

Google User Review

★★★★★ 5/5

Excellent work. They're also hybrid certified.

Google User Review

★★★★★ 5/5

Helped me out when in a bind with a dead battery. Squeezed me in last minute and got me on the road again. Jack is awesome! Will be using them for all my automotive needs in the future.

Google User Review

★★★★★ 5/5

I am new to the area and Organic Mechanic was recommended to me for my jeep. So glad I took my car to them. Everyone I talked to was friendly and thorough in their explanations. I really appreciated getting an email with the results of their inspection before talking to them about the work be done as it gave me a little time to get familiar with needed repairs and be ready with questions. They kept in touch with me and the work was done in a timely manner. I will definitely keep taking my car there. Thanks everyone at Organic Mechanic!

Google User Review

★★★★★ 5/5

This place is awesome! I was visiting AVL from another city and they helped me with a small issue for no charge. I would definitely go back to them!

Google User Review

★★★★★ 5/5

Very honest and transparent. I appreciated that they didn't want to just "throw a part at a problem." Took my car in, got new tires and got some work done on the engine. Needed to drive 1000 miles back to Texas and clearly they did a great job because we made it.

Google User Review

★★★★★ 5/5

I am absolutely stunned at the level of customer service at Organic Mechanic. I only gave them 5 stars because there’s not an option to give them more. I have had *the worst* trouble with shady mechanics for years, and I am beyond grateful that I have finally found a shop I trust completely, because I *know* they are honest and dependable. My car had an oil leak that ended up making the serpentine belt slip off. We were right around the corner from Organic Mechanic, so we limped in and had them fix it. Once we picked it up, everything was fine, until about an hour later, when the belt slipped off again. Multiple very serious issues followed before we could get back to the shop. It turns out the part was faulty and instead of throwing up their hands and saying “oh well” like every other mechanic I’ve dealt with in the last 5 years would have, they fixed the leak, the belt, and everything else that resulted from it. I cannot stress enough how much work they put into it. Let’s just say that these repairs were astronomical compared to what I originally went in for. I will never take my car to another mechanic in WNC.

Google User Review

★★★★★ 5/5

Efficient and timely. They gave me accurate estimates and good advice on spacing out needed maintenance to my vehicle so I didn't need to shell out 1200 dollars all at once. Sent along pictures of my engine as well. Definitely seem to be focused on keeping customers long term. Will definitely be back.

Google Review

★★★★★ 5/5

Love the detailed reports they send. They will also stand by their work and help out if their original solution doesn't resolve your issue.

Google Review

★★★★★ 5/5

Definitely recommend!

Google Review

★★★★★ 5/5

An amazing place, they did transmission fluid and new brakes. It is our only car so I was waiting there, they came out and asked if I wanted to use the lender car. Will probably never go anywhere else from now on.

Google Review

★★★★★ 5/5

Very nice people, excellent customer service. I live an hour and a half away but was passing through Ashville on I 40 when I ran over a tire recap and tore up the splash guard under my car. They were able to fix it for me the same day and didn't even charge me for the service. If I didn't live so far away I would definitely go back

Google Review